Pricing
One price per site per month, written down here instead of quoted on request. Which price you pay follows the total number of sites you look after, and that price then applies to every one of them.
What a site costs
| Sites | Per site per month |
|---|---|
| 1 to 49 | €10.00 |
| 50 to 199 | €8.00 |
| 200 and above | €6.00 |
What counts is the total number of sites you look after, and the price for that total then applies to all of them. Nothing is added up: you never pay one price for part of your sites and a different price for the rest.
Worked out, so you do not have to
| Sites | Per site per month | Total per month |
|---|---|---|
| 10 | €10.00 | €100.00 |
| 40 | €10.00 | €400.00 |
| 120 | €8.00 | €960.00 |
| 250 | €6.00 | €1,500.00 |
Your own number is not one of the four? Every other one goes into the calculator on the home page.
Under the German small-business rule (Section 19 UStG) we do not charge VAT. The amount shown is therefore also the amount invoiced.
What else applies
What else applies to every site, whichever band it falls into.
Billed monthly, cancellable monthly, per site
If a customer relationship ends, that one site ends with it and the others are untouched. There is no minimum term and no minimum number of sites. We are a new supplier with no references to show you, and a year of your money is something we would have to earn first.
Your own site free permanently, two more for eight weeks
The site for the devices in your own office is tied to your sending domain, costs nothing and is never counted. Alongside it, two customer sites are free for eight weeks, counted from the first site you create; the clock runs once, and deleting and re-creating does not reset it. Add a third customer site and the free period ends immediately, with all three billed. This is how you begin, not a standing discount.
White label, 99 euros per month
Your name and your logo, not ours: on the agent's local interface and on everything the platform sends to your customers. Once for your company, however many sites you look after.
A dispute with us hits you first, not your customers
If a payment is missed, nothing changes for four weeks. After that your management portal is locked - sign-in, invoices, payment details and the data export stay reachable - and your customers notice nothing. Only when the contract ends do the agents lose the platform, and even then they keep delivering for another four weeks. After that they still accept everything and store it, and deliver nothing; nothing is lost, and everything held goes out as soon as the site has a licence again. Your customer can take the site over themselves in the meantime.
Self-hosting
The control plane in your own data centre
The hosted version is the normal case. If you would rather run the control plane yourself, you get your own installation for your own company, sharing nothing with anyone else. The mail path is unaffected, it never ran through us in the first place; what moves is the administration on top of it.
Price on request, quoted per partner
A per-site price makes no sense here. What the installation costs depends on your size, on your environment, and on how much of the operating work you want to hand to us. So there is no number here that would be wrong for you anyway.
Annually and in advance, not monthly
The reason is simple: with an installation in your data centre we have no switch to flip if an invoice goes unpaid, only a licence that expires. A year is also the unit an IT service provider plans licences in.
Licence, updates and a named contact are included
The installation needs regular updates, and its licence renews against letterhop.eu. Both are part of the annual price. Running it is then yours: server, backup, availability.
Getting there always starts with a conversation: we look at your environment, settle who runs what, and then quote.
Tell us what you have in mind: contact@letterhop.eu
Get started
Eight weeks to try it, no payment details
Create a customer, roll the agent out, repoint the device. The site for your own office is free of charge permanently and is never counted; two customer sites are free for eight weeks. After that, or from the third customer site, it is billed - for every site, monthly and cancellable monthly.